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“What do I get
with J.CrewPassport?

THE BENEFITS ARE OUT OF THIS WORLD...

Free standard shipping
at jcrew.com

On every purchase,
24/7, 365 days a year

Birthday gifts

Tell us once, and we’ll never forget your special day—promise

Exclusive sales & events

Good times and good vibes, all around.

Early access

Be the first to shop new arrivals, 
alongside exclusive style tips and 
behind-the-design content.

The J.Crew app

Get early access to limited-edition collabs, exclusive content and more immersive shopping experiences,
only on our app.

Free monogramming

Make it extra-personal, on us.

And stay tuned for even more exciting,
more personalized benefits coming soon.

“What’s my J.Crew Passport color?”

FIND OUR BENEFITS BREAKDOWN, BY TIER…


 

 

 

TIER BENEFITS*

GREEN

NAVY

GOLD

Spend per calendar year

Free to join!

Spend
$500+
Cardmembers start here

Spend
$1000+

Free shipping at J.Crew

Free Standard

Free Standard

Free Expedited

Free shipping at J.Crew Factory

 

 

Free Standard

Birthday gift

$10 offer

$15 offer

$20 offer

Exclusive access to sales, offers & products

Free monogramming


Exclusive invites


“Are there any extra perks for
J.Crew Credit Cardmembers?”

Big time—J.Crew Credit Card and J.Crew Mastercard® members skip straight to navy access and earn points faster. Plus, they get more bonus benefits below…

J.CREW CREDIT CARDMEMBER EXCLUSIVES

A breakdown of some benefits offered for the J.Crew Credit Card and J.Crew Mastercard®.

J.CREW CREDIT
CARDMEMBER
EXCLUSIVES
Apply now Learn more








 

 

J.CREW CREDIT
CARDMEMBER
EXCLUSIVES

Apply now

Learn more


NAVY  ACCESS

GOLD  ACCESS

Spend per calendar
year

Cardmembers
start here

Spend $1000

Welcome offer

15% off

15% off

Double points, always

2 points for every
$1 spent
200 points = $5 reward

2 points for every
$1 spent
200 points = $5 reward

Birthday gift

$25 offer

$25 offer

Free standard shipping
at jcrewfactory.com

Exclusive Cardmember
offers & events

Free standard alterations

Cardmembers-only
priority number


 

 

 

TIER BENEFITS*

 

NAVY

GOLD

First-purchase discount


Extra 20% off

Extra 20% off

Earn points on purchases at
J.Crew & J.Crew Factory


Earn 2 points per $1 spent

Earn 3 points per $1 spent

Earn points on gas & grocery store purchases
(with J.Crew Mastercard only)


Earn 1 point per $1 spent

Earn 1 point per $1 spent

Earn points on everything else
(with J.Crew Mastercard only)

Instant NAVY
access for J.Crew
Passport!

Earn 1 point per $2 spent

Earn 1 point per $2 spent

Birthday gift


$25 offer

$25 offer

Free standard shipping at 
J.Crew and J.Crew Factory


Free standard alterations


*Purchases subject to credit approval. See J.Crew Passport Membership Program Terms for details and restrictions.

Subject to credit approval. Valid for one-time use only and can only be combined with one other offer in a single transaction. Excludes phone orders, charitable products, third-party branded merchandise, Madewell styles, gift cards, taxes and shipping. Your new credit card must be used as sole payment type. Discount cannot be applied to previous purchases or redeemed for cash. For in store, discount must be used at store location on day approved. For online, discount code will be provided upon approval and can be used in store or online.

The J.Crew Mastercard is issued by Synchrony Bank pursuant to license by Mastercard International Incorporated. Mastercard and the circle design are registered trademarks of Mastercard International Incorporated. 

FAQ


What is J.Crew Passport?
J.Crew Passport is our free U.S. loyalty program with more benefits, more access and more ways to level up. It’s like the first-class treatment for shopping! Find the complete program details, along with the Terms and Conditions, here.

How do I join J.Crew Passport?
It’s free, easy and takes 18 seconds. (We timed it.) All you have to do is create an account online or sign up with an associate in a J.Crew or J.Crew Factory store. As soon as you’re in, you get free shipping at jcrew.com and so much more.

What benefits do J.Crew Passport members get?
Where can I see my benefits?

J.Crew Passport members get free standard shipping at jcrew.com, birthday rewards, early access to new arrivals and so much more. Scroll up to see our benefits chart broken down by tier.


How is my membership tier determined?

Your J.Crew Passport tier is determined by how much you spend each calendar year in J.Crew and J.Crew Factory stores and at jcrew.com and jcrewfactory.com (after promotional offers, before taxes and shipping charges are applied) when you provide or check out with the email address that is registered to your account. Scroll up to see the minimum annual spend for each tier in our benefits chart.


Does J.Crew Passport still offer points?

J.Crew Passport is phasing out points, effective 1/1/25 for all J.Crew Passport customers who are not J.Crew Credit Cardmembers. Cardmembers will exclusively continue to earn points every time they use their J.Crew Credit Card or J.Crew Mastercard toward rewards they can redeem on future purchases at J.Crew and J.Crew Factory.


How do I apply for a J.Crew Credit Card?

You can apply for a J.Crew Credit Card or J.Crew Mastercard online and in our stores. Plus, in addition to all J.Crew Passport benefits, you can get an extra 20% off your first purchase the day you open and use your new card, special birthday surprises and so much more. Apply now.


How does earning points & rewards work with the J.Crew Credit Card?

Every dollar spent with your J.Crew Credit Card or J.Crew Mastercard at J.Crew and J.Crew Factory earns you two points with Navy Access and three points with Gold Access. J.Crew Mastercard members also earn 1 point per $1 spent on eligible gas and grocery store purchases and 1 point per $2 spent on all other purchases. For every 200 points earned, you’ll get a $5 reward to redeem on future purchases.


When do my J.Crew Passport rewards expire?

Any existing rewards in your J.Crew Passport account will expire 90 days after they are issued to your account, unless stated otherwise in the reward terms.


What happens to a reward when I make a return?

Upon the return of an item, you will forfeit any rewards applied on that purchase.


How do I add my birthday to my account to
receive my birthday offer?

Sign in to your J.Crew Passport account and go to the “My Account” page to add your birth month and day. Make sure to add your information to your account at least 7 business days prior to your birthday month to receive this reward.


I don’t live in the United States. Can I still sign up?

At the moment, J.Crew Passport is only open to U.S. residents at least 18 years of age within the United States, District of Columbia and U.S. territories. But this is just the beginning, so stay tuned for any updates!


Do all purchases made with my J.Crew Credit Card or J.Crew Mastercard count for points?

Any purchase made in a J.Crew or J.Crew Factory store, or at jcrew.com or jcrewfactory.com in the U.S. with your J.Crew Credit Card or J.Crew Mastercard earns points. That includes both merchandise and services like alterations and monogramming. The points total equals the amount spent after promotional offers, but before taxes and shipping charges are applied. If you buy a gift card, that counts for points, but if you redeem a gift card on a purchase, no points will be added to your account for the amount of that purchase. Plus, J.Crew Mastercard members earn points everywhere Mastercard is accepted.


How do I make sure my purchases count for
J.Crew Passport points?
Online: Sign in at jcrew.com or jcrewfactory.com before making your purchase.
In stores: Provide the store associate with the email address linked to your account at checkout.

How long does it take for my points to show up?

Points take 30–45 days to process before they’re displayed in "My Account."


How do I redeem my rewards?

Once you earn rewards, you can redeem them on online purchases by selecting the rewards box at checkout. If you’re shopping in stores, just provide the email address linked to your account at the register and the associate will apply your rewards for you. (Remember, rewards expire 90 days after issuance unless stated otherwise in the reward terms.)