Contact UsGet HelpSupportCustomer ServiceOrder StatusFind a StoreReturns & ExchangesShipping PolicyInternational OrdersJ.Crew Credit CardGift CardsTeacher & Student DiscountSize ChartsContact UsCompany InfoAbout J.Crew FactoryCareersInvestor RelationsTerms of UsePrivacy PolicyResponsible Disclosure PolicyCookie PolicyJ.Crew Factory PricingEmail UsLive ChatWe’re available every day, from 7am to 11:59pm Eastern.Live ChatTelephone7am to 11:59pm ET, seven days a week at 866-739-5942.Canadian OrdersEmail us or call 434-385-5775 or toll free at 800-205-7960 (7am-6pm ET, seven days a week).